Juan Carlos Cruz | Facilities Director

Mr. Cruz joined the United States Army in 1995 and upon his return home in 1997 he was hired as a security monitor for a contracted facility for the Federal Bureau of Prison (BOP). Mr. Cruz continued to serve in the Active Ready Army Reserve from 1995-2004. In 2004 he was promoted to Facility Director and assigned to the Mid-Valley House Residential Re-Entry Center. In this role Mr. Cruz oversees the day to day operations to include budget management, safety, security, ACA, PREA, offender grievance resolution, transportation, and food service operations. His work experience includes operational management and oversight of a co-ed halfway house, community corrections, and residential re-entry centers for both state and federal government agencies. He has worked with Immigration Customs Enforcement (ICE) as a Quality Control Service and Compliance Manager in which he oversaw compliance for PREA/ACA and National Detention Standards for all detention centers. CSG hired Mr. Cruz in 2016 as the Facility Administrator to operate a co-ed facility for Texas Department of Criminal Justice (TDCJ). He is an active board member with Angels of Love, as well as a member of the Texas Correctional Associations and American Correctional Association. The Edinburg Reentry Center (ETC) is currently ACA and PREA certified due to his leadership and efforts.